This Privacy Policy explains what personal data 990x collects from players, how that data is used, who it may be shared with, and the rights available to you as a data subject. Your privacy is a genuine operational priority for us, not a formality.
Six core principles that govern how 990x handles every piece of personal information entrusted to us by our players.
Every page, transaction, and data transfer on the 990x platform is protected by 256-bit SSL encryption. Your login credentials, payment details, and personal identifiers are never transmitted or stored in plain text. We apply encryption both in transit and at rest.
990x collects only the personal data that is strictly necessary to operate your account, process your payments, comply with legal obligations, and improve the platform experience. We do not collect data speculatively or for purposes unrelated to the services we provide you.
990x does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. Where data is shared with third parties — such as payment processors or identity verification providers — it is shared only to the extent necessary to deliver the service you requested.
You have the right to access, correct, export, or request deletion of the personal data we hold about you at any time. These rights can be exercised by contacting our support team via live chat. We will acknowledge data requests within 5 business days and resolve them within 30 days.
990x retains personal data only for as long as it is necessary for the purposes for which it was collected, or as required by applicable legal and regulatory obligations. When data is no longer needed, it is securely deleted or anonymised so it can no longer be associated with you.
If you have opted in to receive promotional communications from 990x, you may withdraw that consent at any time by contacting our support team. Once you opt out, your details will be removed from all active marketing lists within 10 business days and will not be used for future campaigns.
990x operates the online casino and sports betting platform accessible at 990x.vip and all associated subdomains and services. In the context of this Privacy Policy, "990x", "we", "us", and "our" refer to the operator of this platform. "You" and "your" refer to any individual who accesses, registers with, or uses the 990x platform in any capacity.
990x acts as the data controller in respect of personal data collected through the platform. This means we determine the purposes for which personal data is processed and the means by which that processing takes place. We take our obligations as a data controller seriously and are committed to handling all personal data with care, transparency, and in accordance with applicable data protection principles.
For any questions relating to this Privacy Policy or the processing of your personal data, our support team is available 24 hours a day via live chat on the platform. You may also contact us by email at support@990x.vip.
990x collects personal data in several ways: directly from you when you register an account, make a deposit or withdrawal, contact our support team, or participate in a promotion; automatically through your use of the platform; and from third-party service providers such as payment processors and identity verification agencies.
When you create a 990x account, we collect your full legal name, date of birth, email address, mobile phone number, residential address, and the username and password you choose. This information is required to open your account and forms the foundation of your player profile.
To comply with our obligations relating to age verification and fraud prevention, we may request copies of government-issued identity documents such as a National ID card, passport, or driving licence. We may also request proof of address documents and confirmation of the payment method you use. These documents are processed securely and are not retained beyond the period required by our legal obligations.
When you make deposits or withdrawals via bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, or City Bank, we collect transactional data including the payment method identifier (such as a masked mobile number or card number), transaction amount in Bangladeshi Taka (৳), transaction date and time, and transaction reference numbers. We do not store full card numbers or full mobile wallet PINs.
We automatically collect data about how you interact with the 990x platform, including the games you play, the bets you place and their outcomes, the pages you visit, session duration, search queries entered on the platform, and your in-platform preferences and settings.
We collect technical data about the device and network you use to access 990x, including your IP address, browser type and version, operating system, device type, screen resolution, time zone, and approximate geographic location derived from your IP address.
When you contact our support team via live chat or email, we retain records of those communications including the content of your messages and our responses. This data is used to resolve your queries, improve our support quality, and maintain an audit trail where required.
| Data Category | Examples | Collection Method |
|---|---|---|
| Registration Data | Name, date of birth, email, phone, address | Provided by you at signup |
| KYC Documents | National ID, passport, proof of address | Uploaded by you on request |
| Financial Data | Payment method, transaction amounts, references | Generated during transactions |
| Usage Data | Games played, bets placed, pages visited | Automatically collected |
| Technical Data | IP address, browser, device type, OS | Automatically collected |
| Communications | Support chat logs, email correspondence | Generated during interactions |
990x uses the personal data we collect for the following purposes:
990x processes your personal data on one or more of the following legal bases depending on the specific processing activity:
990x does not sell, rent, or trade your personal data. We share personal data with third parties only in the following limited circumstances:
To process your deposits and withdrawals, we share the minimum necessary financial and identity data with our payment partners, including bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and City Bank. These providers are contractually obligated to handle your data securely and to use it only for the purpose of processing your transaction.
Where KYC verification is required, we may share your identity documents and personal details with third-party identity verification service providers. These providers operate under strict data processing agreements and are not permitted to use your information for any purpose other than completing the verification request made by 990x.
Some games on the 990x platform are delivered by third-party game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. A limited set of technical data (such as a player session token) may be shared with these providers to launch and operate the game session. No personally identifiable information beyond what is technically necessary is shared with game providers.
990x may disclose personal data to law enforcement agencies, regulatory bodies, or other government authorities where we are required to do so by applicable law, court order, or legitimate legal process. We will only disclose the minimum data necessary to comply with the specific legal requirement.
In the event of a merger, acquisition, restructuring, or sale of all or part of the 990x business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy terms applicable to your data following the transaction.
990x uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyse site performance, and deliver a consistent experience across sessions. A cookie is a small text file stored on your device by your browser when you visit the platform.
These cookies are strictly necessary for the platform to function. They include session authentication cookies that keep you logged in during a visit, security cookies that protect against cross-site request forgery, and load-balancing cookies that ensure your requests are handled by the correct server. You cannot opt out of essential cookies without disabling your browser's cookie support entirely, which would prevent the platform from operating correctly.
We use analytics cookies to collect aggregated, anonymised data about how players navigate the platform — which pages are most visited, how long sessions typically last, and where technical errors occur. This data helps us improve the platform. No personally identifiable information is included in analytics reports.
Functional cookies remember your preferences, such as your selected language, display settings, and recently played games. These cookies improve the quality of your experience but are not strictly essential. You may disable functional cookies in your browser settings without preventing access to the platform.
You can manage or delete cookies at any time through your browser settings. Most browsers allow you to block all cookies, accept all cookies, or configure preferences on a site-by-site basis. Note that blocking all cookies will affect the functionality of many websites in addition to 990x.
990x implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include:
While we take every reasonable precaution to protect your data, no internet-connected system is completely immune to risk. You also play a role in keeping your account secure — we strongly recommend using a unique, strong password for your 990x account and enabling any available two-factor authentication options. If you suspect your account has been compromised, contact our support team immediately via live chat.
990x retains personal data for as long as is necessary to fulfil the purposes described in this policy, or as required by applicable law. The following general retention guidelines apply:
When data reaches the end of its retention period, it is securely deleted or irreversibly anonymised. Anonymised data — which can no longer be linked back to any individual — may be retained indefinitely for statistical and research purposes.
As a user of the 990x platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team via live chat or by email at support@990x.vip. We will respond to all valid requests within 30 days.
Please note that some rights are subject to legal limitations. For example, we are required by law to retain certain transaction and KYC records for a minimum period and cannot delete them on request during that period. Where we are unable to fulfil a request in full, we will explain the reason.
The 990x platform is strictly intended for adults aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. Age verification checks are applied during the registration process to enforce this restriction.
If we become aware that personal data has been collected from a person under the age of 18, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered an account on the 990x platform, please contact our support team via live chat immediately so that we can investigate and take appropriate action.
The 990x platform may, in certain contexts, display references to third-party service providers such as payment processors or game studios. This Privacy Policy applies solely to data collected and processed by 990x through the 990x.vip platform. 990x is not responsible for the privacy practices of any third-party organisations and encourages you to review the privacy policies of any third parties whose services you access independently of the 990x platform.
990x reserves the right to update or amend this Privacy Policy at any time. Where changes are material, we will notify registered players via the email address associated with their account or via a prominent notice on the platform prior to the changes taking effect. The effective date at the top of this document reflects when the current version came into force.
Your continued use of the 990x platform following any update to this Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with any changes, you must stop using the platform and may request account closure by contacting our support team. We encourage you to review this policy periodically to stay informed about how we are protecting your data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which 990x processes your personal data, please get in touch with us through any of the following channels:
Your data is safe with us. Now dive into the full 990x experience — live cricket betting, premium slots, and 24/7 player support, all backed by fast bKash and Nagad payments.
18+ only. Please gamble responsibly. Your personal data is protected in accordance with this Privacy Policy.